What is the check-in and check-out policy at Novotel London Excel?
Check-in is at 15:00 and check-out is by 12:00.
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Novotel London Excel
86US$
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Key details
About the Hotel
7 Western Gateway Royal Victoria Dock,,
London,
United Kingdom,
E16 1AA,
Greater London
- Next to ExCeL London
Great
8.2
8.1
4.1
4.0
Loved by Novotel London Excel guests
"We enjoyed the gym, which also has a sauna and steam room."
"Now you can get the Elizabeth line straight to Customs House and walk a shorter distance to the hotel."
"We took our granddaughter to the O2 and your hotel was perfectly placed had delicious food so so clean."
Situated a mere 200 metres from Landed, the 4-star smoke-free Novotel London Excel hotel features Wi-Fi in public areas and a private parking lot on site. The hotel proudly offers a banquet hall, while the international ExCeL London Convention Centre is just 0.6 km away.
Location
The Royal Victoria Dock and Bridge is located only 6 minutes' walk from this London hotel, and such natural sites as Queen Elizabeth Olympic Public Park are approximately a 10-minute drive away. The Novotel London Excel offers location a short way from The Crystal.
Also, the Emirates Aviation Experience lies 3.2 km away, while Canning Town underground station is 950 m from the accommodation.
The hotel is within a 15-km distance of Marylebone train station.
Rooms
Staying at Novotel London Excel hotel, you may choose from one of the 237 rooms featuring complimentary Wi-Fi and a flat-screen TV with satellite channels, as well as essentials such as central heating and an iron with ironing board. The property also offers safe bathrooms along with carpet flooring. Offering a separate toilet and a shower, the bathrooms are fitted with a hair dryer and bath sheets. Guests can enjoy views of the city from this hotel.
Eat & Drink
The Novotel London Excel features 2 dining venues, including Upper Deck, the à la carte restaurant serving international dishes. The lounge bar will set you up nicely for enjoying your stay.
Leisure & Business
This London hotel provides a fitness centre and a sauna for an additional fee.
“The property stands out for its location closest to the ExCeL Exhibition Centre, with a stylish design incorporating modern tech and a distinctive Upper Deck restaurant. Its family-friendly focus, including spacious rooms, makes it suitable for leisure stays alongside business trips; plus, it has convenient access to the O2 Arena. I think it's a practical choice for those visiting events in the area.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Executive Premium Queen Room
2 persons
25 m²
1 King-size bed
Shower
Coffee machine
room details
Standard Queen Room
2 persons
25 m²
1 King-size bed
Shower
Heating
room details
Standard Room 1 Queen size bed convertible sofa
2 persons
25 m²
1 King-size bed
Shower
Heating
room details
Superior Room 1 Queen size bed convertible sofa
2 persons
25 m²
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Sauna
- Turkish bath
- Steam room
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Novotel London Excel, dining options embody a delightful diversity, offering international and European flavors in a family-friendly atmosphere. Guests can savor breathtaking views of Victoria Dock while indulging in curated dishes that cater to various dietary preferences, making every meal a unique experience.
UPPER DECK
International
Ambiance
Family-friendly, Traditional, with stunning views of Victoria Dock
Key Offerings
Enjoy breakfast, lunch, and dinner with options for vegetarian and gluten-free meals, enhancing the culinary journey amid a picturesque setting.
Reservation
Not needed
Monday to Friday: 06:00 - 10:00 & 18:00 - 23:00; Saturday to Sunday: 06:00 - 11:00 & 18:00 - 23:00
THE UPPER DECK
International, European
Ambiance
Family-friendly, Modern, complemented by gorgeous views of the Thames
Key Offerings
Featuring a selection of vegetarian, vegan, gluten-free, and dairy-free dishes, guests can enjoy delightful meals while taking in the scenic surroundings during breakfast, lunch, or dinner.
Reservation
Not needed
Monday to Friday: 06:00 - 10:00 & 18:00 - 23:00; Saturday to Sunday: 06:00 - 11:00 & 18:00 - 23:00
Hotel location
7 Western Gateway Royal Victoria Dock,,
London,
United Kingdom,
E16 1AA,
Greater London
Map view
7 Western Gateway Royal Victoria Dock,,
London,
United Kingdom,
E16 1AA,
Greater London
City landmarks
Library
Charlton House
3.2
km
Event hall
The O2
3.4
km
Castle
Tower of London
7.0
km
Landmark
Quantum Cloud
1.3
km
Museum
The Crystal
610 m
Harbour
Trinity Buoy Wharf
1.2
km
Landmark
The Dockers Sculpture
1.6
km
Landmark
Emirates Air Line
810 m
Landmark
I Am the Greatest
1.5
km
Landmark
Canning Town
2.1
km
Landmark
Royal Arsenal
3.8
km
Museum
Museum of London Docklands
3.3
km
Landmark
STAR WARS Identities at The O2
1.5
km
Landmark
DC Exhibition
1.6
km
Landmark
Dinosaurs Unleashed London O2
1.6
km
Landmark
House Mill
3.1
km
Harbour
Tower Bridge
6.9
km
Gallery
Now Gallery
1.6
km
Park
Thames Barrier Park
2.3
km
Park
Greenwich Peninsula Ecology Park
3.7
km
Art object
Traffic Light Tree
2.4
km
Landmark
Silvertown
2.7
km
Landmark
Longplayer
1.1
km
Museum
Cutty Sark
3.7
km
Landmark
Savers Health & Beauty
1.4
km
Landmark
Up at The O2
3.5
km
Landmark
The Millennium Dome Millennium Way
3.4
km
Landmark
Emirates Aviation Experience
3.2
km
Nearby
Convention Centre
ExCeL London
550 m
Bridge
Royal Victoria Dock and Bridge
420 m
Restaurants
China Palace
140 m
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
170 m
K Warehouse 2 Western Gateway Unit R3
Bagel factory
160 m
1 Western Gateway ExCel Centre
Prime Burger ExCel London
880 m
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
Fox @ Excel
1.0
km
K Warehouse 2 Western Gateway Excel Centre
Eeshi's Kitchen
290 m
Western Gateway Unit G2
Custom House Pub
570 m
272-283 Victoria Dock Road
Al Masar
300 m
8 Western Gateway
Explore London
Local Highlights
Local transport and travel tips
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP21.75 per person per day.
Pets
Pets are allowed on request.
Languages
English, French, Spanish, Italian, Hungarian, Polish, Russian, Hindi, Lithuanian
Number of floors:
9
Number of rooms:
237
Reviews and Ratings
Feedback about Novotel London Excel from previous guests about their experience.
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Pros
Excellent location
Spacious room
Friendly staff
Convenient parking
Good bathroom pressure
Cons
Bed bugs
Dirty carpet
Guest reviewsbased on 3799 reviews
Emily from United Kingdom
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed:January 19, 2026
7/10
good drink recommendationsunderground parkingattentive staffblack mouldbroken sealchipped wall
louisa and jackson. they knew a lot about the hotel and offered good drink recommendations. the underground parking was convenient, and i got a discount with my stay. jeff and keya were lively and attentive, i enjoyed the food and river view.
the room had some issues. there was black mould on the shower seal and a chip on the tray. the pop up waste on the basin was broken. a chip on the wall. the separate loo without a basin wasn't great for hygiene.
0 Helpful
William from United Kingdom
Business traveller
Executive Premium Queen Room
3 nights in November 2025
|
Reviewed:January 19, 2026
9.0/10
Convenient and well-located
excel proximityspacious roompolite staffhigh temperature
The hotel is very close to the excel. The Elizabeth Line station is also nearby. I found the rooms to be quite spacious and clean. The staff were cute and polite.
The room temperature was high. I found this uncomfortable and difficult to adjust.
Location
9/10
The hotel benefits from its close proximity to the excel centre. The Elizabeth line station nearby offers quick access to other parts of the city.
Rooms
9/10
My room included a comfortable queen bed, a separate seating area, and work desk, offering ample space for relaxation and productivity. The bathroom had a rainfall shower and provided complimentary toiletries. my room was well appointed.
Service
10/10
Check-in was smooth. The staff were helpful and attentive to my needs during the entire stay. I appreciated their quick responses to requests, and they were able to answer my questions. THE staff were professional.
Facilities
8/10
The hotel has a gym with treadmills, weights, and elliptical machines. I saw that there is a business center that offers computer access and printing services . Free wifi is available throughout the hotel.
Dining
9/10
The hotel has a restaurant offering breakfast, lunch, and dinner. There IS a bar which features a variety of cocktails and snacks. I did not have time to use these facilities.
0 Helpful
|
Harry from United Kingdom
Business traveller
standard room 1 queen size bed convertible sofa
3 nights in November 2025
|
Reviewed:December 29, 2025
9/10
perfect locationgood food
the hotel's location proved excellent for attending an event at the excel center. i found the staff helpful and the food was also good. i had booked a standard room with a queen size bed for three nights. i looked forward to a sizable bathroom and room.
0 Helpful
FAQs
About Novotel London Excel
How far is Novotel London Excel from London City Airport?
The hotel is 4 km from London City Airport.
What dining options are available on-site at Novotel London Excel?
The Upper Deck Restaurant & Bar serves brasserie cuisine and features an outdoor terrace with views of the Royal Victoria Dock.
What fitness facilities are available at Novotel London Excel?
Guests can use a modern gym, sauna, and steam room at the hotel.
What room amenities are provided at Novotel London Excel?
Rooms feature free Wi-Fi, flat-screen TVs, minibars, laptop safes, and coffee-making facilities.
What are some nearby restaurants to Novotel London Excel?
Nearby restaurants include La Barrique Wine Bar & Restaurant, Tapa Tapa, and Med Grill, all within 0.5 km.
What business amenities are provided at Novotel London Excel?
The hotel offers 12 fully-equipped meeting rooms, flooded with natural light.
What entertainment options are available at Novotel London Excel?
Guests can enjoy a buzzing bar that offers a variety of beers, wines, and cocktails.
How far is Novotel London Excel from the O2 Arena?
The hotel is approximately 5 km from the O2 Arena.
Are there any family-friendly features at Novotel London Excel?
The hotel provides children's menus, cots, and family-oriented services with spacious rooms.
What are the accessibility features at Novotel London Excel?
The hotel is equipped with features that facilitate access for guests with limited mobility.
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